Touchline Help

Manage schedule changes

Update the existing match so staff and supporters see the same date, venue and status.

Guidance reviewed November 2, 2026. Features depend on platform, access and match coverage.

WebTeam admins4 min read

Step 1

Update the existing fixture

  1. Open the match edit tools from your team’s schedule or match workspace.
  2. Check the opponent, kickoff date and time, venue, and match status. Use postponed or cancelled when appropriate.
  3. For a reschedule, update the existing match rather than creating a second fixture for the same game. Save and review the result.

Step 2

Check the public schedule

Open the team’s public schedule and confirm the changed information is visible. Recent postponements, cancellations and meaningful reschedules can be highlighted for three days; the date and status remain worth checking after that callout expires.

Step 3

Keep communication separate

Eligible schedule-change notifications depend on follower records and delivery settings. Saving a schedule change is not a guarantee that every follower received an email or push alert. If you send a separate team message, review its audience and result.

Step 4

A supporter’s calendar copy

In released Fan 2.0, a supporter can review a calendar copy before adding a game. Treat that as a copy: after a reschedule, check Touchline again and update any calendar entry as needed. Do not assume a shared calendar subscription was created.